Whether it’s the latest PS4 update Version 10.02 or 10.01 I have always faced PS4 Error SU-42118-6 whenever I try to update my PS4 to the latest version.
Many users also reported that PS4 Error SU-42118-6 “An error has occurred” when PS4 is not detecting the Blu-ray disc
So, need to worry as you are not the only one having this issue and many are trying the wrong solutions as I was
Here’s a list of some tried and tested solutions to solve system software update PS4 Error SU-42118-6.
What does the PS4 SU-42118-6 error mean?
The PS4 SU-42118-6 error mostly results in a restart loop for PS4 and it’s mostly due to a broken ribbon connector between your motherboard and BD-ROM.
And if you didn’t assemble your PS4 the correct way then it can also lead to not working on the blu ray disc.
What are the Reasons for error code su-42118-6?
Although there are many reasons for error code su-42118-6
here are 5 common ones:
- Software bug: Sometimes a software glitch might lead to such an error on PS4. So, you need to restart your PS4.
- Hardware malfunction: Your hardware might have gone corrupted or malfunctioned so, you might need to replace the hardware or repair it.
- Corrupted hard drive: The corrupted hard drive can be the culprit leading to error code su-42118-6
- Broken Ribbon connector: This is also one of the major reasons behind this error on PS4. If the ribbon is broken or damaged then the console fails to detect the Blu-ray drive.
- Outdated system software: Outdated software can also lead to error code su-42118-6 so, make sure your system is updated.
How do I fix error code SU-42118-6 on PS4 slim?
You can fix the error code SU-42118-6 on PS4 slim by deleting the update file.
just follow the steps:
- Go to the Notification section of your PS4.
- Highlight the update file and press the Options button on your controller.
- And select Delete.
Solution 1: Restart PS4 in Safe Mode
So restarting PS4 in safe mode has solved PS4 Error SU-42118-6 for many users.
You will not lose your personal data while using this solution.
How do I start my PS4 in Safe Mode?
Just follow the steps:
- Turn off your PS4 by pressing the power button on the front panel.
- Press and hold the power button until you hear the second beep and will boot in Safe Mode.
- Now connect DUALSHOCK 4(DS4) to the USB cable and press the PS button on the controller to pair it.
- Select Restart PS4 and press X to reboot your console in Safe Mode.
- If you are still facing PS4 Error SU-42118-6 then follow the next solution below.
If you are still facing su-42118-6 ps4 fat, then continue to the next solution.
Solution 2: Check the Ribbon Connector
Make sure that you don’t have a damaged, broken, or loose ribbon connection.
If the ribbon connection between your console and the Blu-ray drive is broken or not connected properly then it might lead to su-42118-6 ps4 fat.
So, make sure you fix it yourself and if not then send your PS4 to the nearest repair center where they will replace the damaged ribbon with a new one.
Solution 3: Install The Updated System Manually to Fix PS4 Error SU-42118-6
So if the above solution didn’t work for you then this is the best solution for you.
And it’s the most used solution to fix PS4 Error SU-42118-6.
Before starting this just make sure you have the following ready for you
- PC with a Stable internet connection
- USB cable and PS4 controller
- USB drive with a minimum 460 MB free space and with the FAT32 file system
So when you have all the above then follow the steps below:
- Connect your USB drive to your PS4.
- Go to PS4 Settings and select System.
- Select Back Up and Restore > Back Up PS4.
- Now select the data you want to backup and select Next.
- Assign a name to your backup and choose Back Up.
- Press the X button on your controller and your data will start backing up.
- Plug the USB drive into the PC and create a folder named PS4 on the USB root path.
- Create an Update folder in that PS4 folder.
- Download the System Update file from the PS4 official website and save it with the name PS4UPDATE.PUP and store it in the Update folder.
- Connect the USB drive to your PS4
- Turn on PS4 again and click the PS button on the controller.
- Now go to Settings > System Software Update.
- If you name the folder and file correctly PS4 will recognize it and follow the on-screen instructions to complete the process.
After your System Software is installed you can follow the below-mentioned steps to restore the backup data you have saved.
- Connect the USB in which your data have been backed up.
- In the function screen navigate to Settings > Application Saved Data Management > Saved Data on USB Storage Device > Download to System Storage.
- Now choose the data you want to copy and select copy.
If updating your console manually didn’t help in solving PS4 update 10.0, then initializing in Safe Mode would definitely.
Also Read: PS4 Won’t Turn On
Solution 4: Initialize in Safe Mode to Fix PS4 Error SU-42118-6
By initializing your console all the system settings will be restored to default or you can say factory reset
Make sure the external USB drive should be large enough to store your PS4 data and should be formatted to FAT
The following steps will guide you to back up your PS4 first and then initialize it in safe mode.
- Connect your USB drive to your PS4
- Go to PS4 Settings and select System
- Select Back Up and Restore > Back Up PS4
- Now select the data you want to backup and select Next
- Assign a name to your backup and choose Back Up
- Press the X button on your controller and your data will start backing up
- Unplug your USB drive from the console after your data is fully backed up
- Now go back to PS4 settings and scroll down to choose Initialization
- Select Initialize PS4 > Full initialization
- Then follow on-screen instructions to complete the process
- Remember DO NOT turn your PS4 OFF during initialization as this will bring some irrecoverable damages to your PS4
Most users suggest using Safe Mode while initialization which is more effecting
And here’s how you can enable it to fix PS4 Error SU-42118-6:
- Turn off your PS4 by pressing the power button on the front panel
- Press and hold the power button until you hear the second beep and will boot in Safe Mode
- Select Initialize PS4 (Reinstall System Software) option
If you are still facing error code su-42118-6, then try checking your hard drive
Solution 5: Check the Hard Drive
If your hard drive is corrupted or damaged then this can lead to PS4 Error SU-42118-6. Make sure your hard drive is connected properly and there are no loose cables or wires.
And if there are then try replacing your hard drive with a new one to get PS4 Error SU-42118-6 Update 10.01 fixed.
Solution 6: Contact PS4 Support
The last way you can sort out PS4 update 10.0 is to Contact PS4 Support.
The issue can be specific to your console and PS4 Support can possibly fix this.
I hope these solutions helped you overcome PS4 Error SU-42118-6.
And if you got any questions just let us know in the comment section.
Does rebuilding database on PS4 delete everything?
No, rebuilding database on PS4 doesn’t delete everything but it just clears some cache and freshens your system files.
Will replacing the disk drive fix the SU-42118-6 error on the PS4 slim?
Replacing the disk drive has fixed the SU-42118-6 error on the PS4 slim for many users but some still face it after replacing it.
What does initialization do on PS4?
Initialization on PS4 deletes everything on your PS4 whether it’s saved data, trophies, or images and sets it to default settings.
Why is my PS4 saying Cannot install update file?
If your PS4 saying Cannot install update file it means that there’s not enough free space in system storage. It’s possible your hard drive is too full.