PS5 can’t obtain IP address within time limit? 10 Quick Fixes

To fully utilize all the features of your PlayStation 5, it is essential to have an internet connection whether you are using the standard version or the digital edition. If you encounter an error message “Can’t Connect to the Wi-Fi Network,” you may begin to question if the issue is with the hardware or on your end. And not only this sometimes it times out while connecting which not only I and other users are also facing

I’m at my wits end. New PS5 will NOT connect to my home WiFi…
byu/homelessryder inplaystation

The main reason why PlayStation users are facing PS5 can’t connect to WiFi within time limit issue is because of the PSN server downtime or the issue of your internet router. By simply power-cycling your internet router, this issue can be resolved without needing any technical assistance.

In order to make things easier for you, we have written this detailed guide on how to fix PS5 can’t connect to WiFi within time limit issue by following a few easy methods. We will also look into the reasons why your PS5 is not connecting to the WiFi to reveal root cause of the problem.

Why isn’t my PS5 connecting to my Wi-Fi?

The possible reasons your PS5 isn’t getting connected to WiFi are:

1. The PlayStation Network (PSN) is Down
2. There are issues with your internet/router
3. DNS Settings on PS5 haven’t been properly configured
4. Interference between the router and PS5.
5. Disabled 5GHz Wi-Fi Frequency Band on PS5

Video Guide For PS5 Cannot Connect To Wi-Fi

Solution 1: Check if the PlayStation Network (PSN) is Down

The first thing you need to do is check your PSN server status as the PS5 can’t connect to WiFi within time limit might be due to some undergoing maintenance.

So, all you can do is confirm that this problem exists.

How do I check my PSN status?

Here’s how you can check PSN status:

1. Go to the PlayStation Network Service Status page.
2. Check the service status and if there’s any issue all you have to do is wait

Solution 2: Power Cycle Your Router

If you’re still experiencing IP address can’t connect to WiFi within time limit on your PS5 after trying the previous solutions, power cycling your router could help you establish a better internet connection and potentially solve the problem.

Here’s how to do it:

1. Completely turn off your router by disconnecting the power cable from the power switch.
2. Leave it turned off for 5 to 10 minutes before plugging it back in.
3. Check if the WiFi network is visible and properly connected to your devices.

After checking the internet connection make sure you set the WiFi frequency band to 5GHz and for that continue to the next solution.

Solution 3: Set the Wi-Fi Frequency Band to 5GHz on PS5

You need to check if your Router has 5GHz band support, then you need to access network settings to do that:

1. Go to Settings from the PS5 homepage
   
2. Scroll down to Network and click on it to access Network Settings
   
3. Choose Settings from the left sidebar and scroll down to Set up Internet Connection from the expanded menu
   
4. You should see the WiFi you are connected to and pressing the options key as shown in the image would open a menu with the WiFi.
   
5. Choose WiFi Frequency Bands and set it to 5 GHz.
   

If you are unable to see the 5GHz option, then your WiFi router doesn’t have 5GHz support, or try to connect with the 5GHz option your router generates if it has one.

Here’s also a helpful video for changing your WiFi band on PS5.

Solution 4: Restart PS5

Whenever you encounter can’t connect to WiFi within time limit PS5 which sometimes you also see CE-109573-5 so, you should try restarting your PS5.

WHY?

Restarting the console will eliminate any temporary errors/glitches occurring due to the old/corrupted cache.

So, here is how you can restart your PS5:

1. Press the PlayStation (PS) button on your controller.
   
2. From the menu shown, Select the Power option (right-most)
3. From the small menu that will appear on the power icon, select the last option “Restart PS5”
   
4. While your PS5 restarts, don’t unplug any cord to avoid any hardware failure.
   

Here’s a supporting video to restart PS5 for your ease:

Also Read: Call of Duty MW2 Dev Error 253 on PS5

Solution 5: Use an Ethernet Cable

If you are experiencing PS5 won’t connect to WiFi, then maybe some receiving or glitches could be causing an unstable connection.

Alternatively, PS5 comes with an ethernet port that would let you experience uninterrupted connection.

Here’s how to do it:

Also Read: Why is COD MW3 Lagging PS5? 9 Easy Fixes

Step A. Connecting Ethernet Cable to PS5

At the rear of your PS5 where you have put your power cable and HDMI cable, you’d find an Ethernet port where you need to insert an Ethernet cable from your router.

 

via GIPHY

 

Make sure you have inserted in the output port of your router, your network is active and the cable works fine.

Step B. Setting Up LAN on PS5

1. Go to Settings from the PS5 homepage
   
2. Scroll down to Network and click on it to access Network Settings
   
3. Choose Settings from the left sidebar and scroll down to Set up Internet Connection from the expanded menu
   
4. In the new screen, scroll down to Set Up Wired LAN and press X on it from your controller.
   
5. A new dialog would open where you can rename your connection and then proceed to Connect to it.
   
6. It would take a short while to get you connected to your Wired network.
   

Solution 6: Connect to a Hotspot/Different WiFi on PS5

Most of the network errors are due to your connected network. Either it’s too slow or their some connection issues with your network. To see if your network is not faulty, try switching to a different WiFi or your mobile’s hotspot.

1. Go to Settings from the PS5 homepage
   
2. Scroll down to Network and click on it to access Network Settings
   
3. Choose Settings from the left sidebar and scroll down to Set up Internet Connection from the expanded menu
   
4. Now you will see a connected Wi-Fi that can be the issue and causing won’t connect to WiFi. Under that, you’d be finding more Wi-Fi signals and in my case, I see the hotspot I turned on as well.
   In case you don’t find your Wi-Fi network, press the triangle button on your controller to scan networks.
   
5. Scroll down to your desired Wi-Fi, click on it and enter your password to connect, and see if you are facing any errors.
   

Here’s how a video for the same process:

Solution 7: Update Your Router’s Firmware

Sometimes outdated router software leads to a drop in internet speed resulting in PS5 can’t obtain IP address within time limit

So, it’s best to update your router firmware to get over the error.

And here’s how you can update your router firmware:

1. Go to your router login page.
2. Sign in and look for the software update option.
3. And then follow the on-screen instructions to complete the process

Solution 8: How to Change Your DNS Settings On PS5?

Some faulty DNS servers may cause WiFi issues.

So, let’s change the DNS Settings:

1. Go to Settings from the PS5 homepage
   
2. Scroll down to Network and click on it to access Network Settings
   
3. Choose Settings from the left sidebar and scroll down to Set up Internet Connection from the expanded menu
   
4. Now, press the options button on the Connected Network to access Advanced settings as shown in the image.
   
5. Scroll down in the Advanced Settings menu to access DNS Settings. Click on it and the small menu, select Manual.
   
6. More Settings would appear:
   • For Primary settings enter 8.8.8.8
   • For Secondary 8.8.4.4 to match the Google DNS.
     
7. Then click OK to save the changes.
8. And Reboot your PS5 to check if the error is gone.

Solution 9: Call Your ISP

If changing DNS couldn’t help you solve the won’t connect to WiFi on PS5 then contact your Internet Service Provider(ISP).

They will access that data that you can’t and will know what’s going wrong with your internet connection.

Moreover, tell your ISP to open the following ports:

1. TCP: 80, 443, 3478, 3479
2. UDP: 3478, 3479, 49152 ~ 65535

And if the situation is worse then they will be sending a professional and make it work for you.

Solution 10: Contact PS5 Support

If none of the above solutions work for you then there might be a chance that your PS5 has issues.

You can visit the PlayStation Official Website to get it repaired and choose the relevant issue which in your case would be according to PS5 can’t obtain IP address

Make sure you tell all the solutions you have applied to your console and let them know the issue you are facing is due to IP address. This will help the support agent to identify the main reason for this error. They should reply to you ideally within 24 hours, and if you don’t get any reply

Final Words

PS5 can’t connect to WiFi within time limit issue can leave you clueless since the console does no good if there is no internet connection to it. But with the methods mentioned in this article, you can resolve this issue right away. Hopefully your issue has been resolve and now you are enjoying interruption free gaming on your console.

If still, you have a query feel free to share your experiences and question in the comments section below.

Tagged ps5, ps5 errors