Did you just run a Smart scan using Avast and after the process is completed, you see that Avast was unable to scan some files?
As a matter of fact, it’s not only you who’s facing Avast Not Scanning Files,
but other users also reported this on Reddit too.
So, to fix Avast Unable To Scan Files we have 5 easy solutions for you in the guide below.
Why is my Avast Unable To Scan Files?
Solution 1: Restart Avast App
Whenever you encounter Avast Unable To Scan Files, you should restart the app before trying any other solutions.
Restarting the app will eliminate any temporary error occurring due to the old cookies and cache or the system’s other software clashing with your app software.
All of these errors will be eradicated after a simple restart of the app/PC or any other platform you use.
Avast Not Scanning Files?
then continue to the next solution.
Read More: Avast Error Code 0x0000a48a
Solution 2: Repair Avast App On Windows 11
The best part of Avast is that it comes with a preloaded repair option.
So, the next thing you can do to fix Avast Unable To Scan Files is to repair Avast on Windows 11:
- Launch Avast on your PC.
- Select Menu at the top-right corner of Avast.
- Choose Settings from the menu.
- From the left sidebar, choose General > Troubleshooting.
- Scroll down the Troubleshooting screen and select the Repair App button.
- Choose Yes in the prompt that opens.
- Restart your PC after the process is finished.
If still facing Avast Not Scanning Files then continue to the next solution.
Read More: Avast Won’t Update Virus Definition? 5 Quick Fixes!
Solution 3: Manually Update Avast
Avast allows you to download updates both manually and automatically so if you are facing Avast Unable To Scan Files then try updating it manually.
- Launch Avast on your PC.
- Select Menu at the top-right corner of Avast.
- Choose Settings from the menu.
- From the left sidebar, choose General > Updates
- Select Check for Updates in the right pane
- Now wait for the process to complete and you will be able to fix Avast Not Scanning Files.
If you are still facing the error then continue to the next solution
Read More: Avast Won’t Open? 7 Easy Fixes to Solve NOW!
Solution 4: Reinstall Avast On the Desktop
If you can’t fix Avast Unable To Scan Files then one thing you can try is reinstalling Avast.
As it could be due to a corrupted installation of the Avast before so, it’s best you uninstall it and then download a fresh version of it.
To reinstall the Avast follow the steps below:
- Press the Windows key + R at the same time to open the Run box.
- Then type appwiz.cpl and press Enter.
- Look for the Avast and right-click on it to Uninstall.
- Go to Avast’s official website and download the latest version.
- Once complete, run this executable file and follow the on-screen instructions to finish.
- Now launch Avast and you should be able to fix Avast Not Scanning Files.
If not then try the next solution.
Solution 5: Contact Avast Support
If none of the above solutions worked for you to solve Avast Unable To Scan Files then, you can contact Avast support and let them know about your problem in detail.
Their team will respond to you within 24 hours.
Hope all the above solutions help you to solve Avast Unable To Scan Files on Windows 11